Uconnect box error. " This site shows no 2022 TSBs yet.

Uconnect box error My problem was the cable #4: I removed connectors one by one when the engine was off, then I started the car and scanned errors to see if I get new errors. Oct 26, 2023 · Attempting to open the Wifi App causes the same "Uconnect Box Error" message. Petrolheadpaul Discussion starter. It may happen right after the vehicle switching to customer mode or after a new Telematics Box Module (TBM) Mar 15, 2023 · As @dirt-merchant said, I had also recently gone off of trial Uconnect services and switched to a subscription plan. Jump to Latest 4. Jul 14, 2020 · This just happened to my wifes 2022 Jeep Cherokee Trailhawk this morning. • WiFi hotspot streaming lost. The audio issues still persist. Driving a 2022 Chrysler Pacifica. I get that that’s a natural consequence of knowingly going for the newly updated uconnect display, but hopeful that it’s a quick and easy fix this morning at the dealer. It’s a 94 with 0,990 miles. It fixes various issues with the Telemetrics Box Module mainly the new Chrysler app crashing the GPS when you send an address to the vehicle. I'm taking it in and dropping off at the dealer today. Aug 21, 2023 #1 Anyone know how to fix this issue without having to go back to the dealer? I have been getting this message for the past few months Anyone else with a 2024 1500 get a “Uconnect box error” that requires dealership service? I have contacted my local dealer for the 2nd time after they Anyone else with a 2024 1500 get a “Uconnect box error” that requires dealership service? I have contacted my local dealer for the 2nd time after they set me up an appointment and then Discussion: Customers might receive a popup message of Uconnect Box Error, showing “Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable”. They told me the uconnect box has an internal rechargeable battery, they think factory had one or more batches that sat on the shelf too long and the batteries don't want to • Uconnect box requires service message (Fig. Customers might receive a popup message of Uconnect Box Error, showing "Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable". Is this a transient error, or a harbinger of uconnect doom? (Just when I was starting to like this car again - hadn't had any issues in almost 3 months. When my daughter gets back with it from vacation I’ll look at the ticket and let you know what exactly it says and what version it is. This communication documents a record of past experiences. H. A. 39. My RV dealership confirmed no issues with wiring from telematics box to antenna. I have done everything apple has recommended, restart/update phone, restart car, forget and reconnect device, connect with a usb cable first then try to connect wirelessly. Errors read as follows: Service Auto Headlights, No internet signal, attempting to reconnect, And Battery of Uconnect box is temporary low. There are about 3 TSBs that are related to the Uconnect Box Jan 2, 2025 · Caddy, I have not had that message displayed on my screen (UConnect3, in a 2022 Willys Sport), but for the past year I have also had my "Assist" and "SOS" buttons lighting up frequently, and randomly, which has been an annoying distraction. If you did not receive the update or are still experiencing this concern, feel free to send us a PM with your VIN for further investigation of the concern. The info provided in the Uconnect app is so dumbed down it's next to useless. Again is this all We are beta testing a new feature, you now have a Garage in your profile! Give it a try by adding vehicles, images and details. Feb 24, 2024 · When facing issues with your Uconnect Box, following these Troubleshooting Steps can help resolve the problems. Usually in very hot weather or after driving for 20 minutes the screen becomes unresponsive. Dealers don't have idea how to fix it. But these are two different things. Solve issues and optimize your workflow with our help. I am addicted to that and need it. I checked the cable and its been in the same safe place since I hung the TV on the wall a few months ago. Ram App does not detecting my vehicle. Drove the truck for about 20 minutes and apparently was doing an update and the screen came back on. Drive it daily. How To Resolve the Issue of a Temporarily Low Uconnect Box Battery. 4 Hemi "Uconnect Box Error" - "Battery of Uconnect box requires service. If you don't use the app then carry on. bborzell; Jul 22, 2024; Audio Got my 2023 in November, no issues during the 2 test drives. Ensure the Uconnect Box is connected to a stable network, and check for any loose cables. Not to be confused with a different message "Uconnect box battery requires service", which may or may not be related but so far requires the Uconnect box to be replaced. Apr 22, 2024 · I'm getting the "Uconnect Box Error" periodically. Along with Auto Collision light on dash when it does all this. 4” with nav radios and the 12” radios on 2022+ rams have a separate telematics box for cellular data. Keep getting the message when I start the truck, dealership said it's a problem with a antenna wire. Symptom/Vehicle Issue: Uconnect Box Require Service Message Customer Complaint/Technician Observation: Customer / technician may receive a message of “Uconnect box requires service. If I understand correctly, the Uconnect box needs to download a "certificate" from Stellantis' server. Three times my Uconnect system hasn't powered on when I started my '22 1500 eTorque and the other day while driving down the road it rebooted. fault may show up at a dealership before it has an opportunity to clear. Especially since @RamCares seems to Feb 28, 2022 · Symptom/Vehicle Issue: Uconnect Box Requires Service Message Discussion Customer may receive a message on the radio “Uconnect box requires service. Megacab614 New Member. Recently had a local upfitter install a Maximus-3/Rhino rooftop rack along with the SM antenna relocation on our '24 Rubicon X. If you did not receive the update or are still May 7, 2023 · Now the Uconnect box is the “home” of your Uconnect cellular component. ” message can be triggered by different reasons. Oct 28, 2024 · Antenna cable from Uconnect box (behind the glove box) to the 4G antenna behind your radio needs to be replaced. SOS call and related functions may be unavailable. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1 - Circuit Short to Ground; B1560-13 - Cellular Antenna 1 - Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2 - Circuit Short to Ground; B1561-13 - Cellular "Uconnect Box failure. The popup is a warning message to the customer that the SOS call is not available due to low voltage of backup battery in the TBM module. For the latest Uconnect® version 8. The popup is a warning message to the customer that the SOS call is not available due to low voltage. Failure code CC Customer Concern The dealer must use failure code CC with this Technical Service Bulletin. Aug 27, 2021 · Uconnect Box Requires Service Popup Message After Startup Date: 8/27/2021 Models: 2021 Grand Cherokee; 2022 Grand Wagoneer; Summary: Customers might receive a popup message of Uconnect Box Error, showing "Uconnect Box Requires Service. This says Q1 of 2022 but I am having this problem now. It's worked perfect ever since. After power-on, "Uconnect Box Error" message appears on screen, message must be then manually closed to operate Radio. Gave had the vehicle in to a jeep dealership for nearly two weeks and is still the same despite changing the telematics unit. Get inspiration from other users and give them a like below! I am having all sorts of issues with my UConnect in my new 2023. On mine it is a (intermittent) broken connector on the UConnect box. Sometimes, the battery of the UConnect box may be temporarily low due to factory defects. check radio and found need update. The OTA update you guys are getting is for the Telematics box (addresses the random Uconnect box error). They had to May 7, 2023 · There are a few folks who complain that getting the Uconnect box requires service error even after they have replaced their telematics unit. ” 3. Reactions: StuckOnDurango, Vice-White and JC Hemi. So is this maybe the fix for the uconnect box error? Reactions: Durango El As the title says, despite my best efforts I cannot get wireless CarPlay to connect. Vice-White · Premium Member. . Joined Jun 6, 2022 Messages 2,261 Gallery 66 Reaction score 4,072 Location SD Current Ride 2022 Ram TRX - Granite Crystal Metallic Current Ride #2 "4376 customer state a message in the radio display screen show uconnect box require service. And now today my ventilated seat option on my 12" radio is gone! Is this all related? I believe I have the latest version S24. 2021 R/T AWD--> 0 to 60MPH in 5. A forum community dedicated to Jeep Wrangler owners and enthusiasts. Everything seems to be working fine and didn't want to run to the dealership just yet. The remotes do nothing and the one connect box looks completely unresponsive. 1 REFERENCE: TSB: 08­139­23 GROUP 08 ­ Electrical Date: June 9, 2023 REVISION: — VEHICLES AFFECTED: Correct. Restart the system: Turn off the Uconnect system, wait for a few minutes, then power it back on. " The light on the mirror between SOS and the power button was glowing red. Joined Mar 27, 2021 · 5,504 Posts People, do not let a dealer replace your radio for the Uconnect Box Customers might receive a popup message of Uconnect Box Error, showing "Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable". 5K views 5 replies 3 participants last post by atrip3248 May 7, 2024. Come join the discussion about reviews, performance, trail riding, gear, suspension, tires Apr 17, 2012 · I'm getting the Uconnect Box Requires Service warning almost every time I start the car and occasionally while I'm driving. They got the USB just a 2022 RAM 3500 Others Technical Service Bulletins TSB Number: 25-008-24 NHTSA Number: 11010636 TSB Date: November 14, 2024 Date Added to File: November 18, 2024 "Uconnect Box Error" - "Battery of Uconnect box requires service. What do you do when you get a popup message that reads any of the statements below? "Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable. “UConnect Needs Service” ERROR. It randomly See more Oct 28, 2023 · This guide explains what the "Uconnect box requires service" message means, outlines DIY fixes like rebooting the module, and provides tips to prevent issues with the telematics box in your RAM pickup or other Nov 14, 2022 · My 23 has had the “UConnect Box Requires Service” message for about a month, and now the blind spot alert is going out. I can't press any buttons on the touch screen. When this fault is shown as stored, the certificate has been successfully uploaded. I found another post with this message on The customer may see "Uconnect Box Requires Service" message popup on the radio screen when vehicle starts. 3 posts · Joined 2024 Add to quote; Only show this user #1 · Mar 25, 2024. • Rear mirror LED blinking after ignition cycle. Sep 14, 2022 · This has been going on for over 6+ months now. 99 was the Music start feature was broken. Therefore, a key aspect is that the battery’s energy level can significantly decrease during such inactive phases. How to Reset Uconnect®: Step-by-Step for Soft Reset. And for some channels on Sirius it says No Internet Signal that had worked before. They told me the uconnect box has an internal rechargeable battery, they think factory had one or more batches that sat on the shelf too long and the batteries don't want to charge properly. Jump to Latest 2. 3K views 6 replies 3 participants last post by Juliet Jan 3, 2024 Spitballing, So Chrysler uconnect head units have built in aircards they use for telematics, remote updates, remote unlock, in car WiFi, and 911 access. Things seemed to continue to work as normal. But once I got it home, it popped up & pops up every time I start the truck. now box is installed but is unable to connect to internet The customer may see "Uconnect Box requires service" message popup on the radio screen when vehicle starts. • Uconnect box requires service message (Fig. The current information about this issue is as follows Stands for Telematic box module. " I closed it out and now it's been three days and hasn't popped up again. Chrysler's Crown Jewel. Velvet Red Pearl-Coat Black/Caramel. Handleidingen en specificaties van het Ziggo SmartWifi modem, voorheen genaamd de 'Connectbox'. I will be calling the dealership today to schedule another appointment to have them continue to try and diagnose/fix the issue. You can find this unit behind your glove compartment. Please visit an authorized dealer. To restart the Uconnect Box, locate the power button and hold it for ten seconds. i am using windows 7 ultimate. Again is this all "Uconnect Box failure. Btw, my SOS light is also lit up. There have been several software updates designed exactly to tackle this issue and still the message keeps popping up in some cars. Feb 4, 2022 · I am same issues I bought my new 2022 Jeep Compass in may and I keep getting uconnect box requires service please see an authorized dealer. I am having all sorts of issues with my UConnect in my new 2023. Restarting The Uconnect Box. If you check out my YouTube post on" 2022 Compass Uconnect Problems 2022 Jeep Compass Audio Volume Fades to Zero" I just got a message from Jason that said" My jeep dealership had a separate USB to do the software update. Any trademarks, service marks or trade names referred to on this website remain the full property of their respective owners. Attempting to open the Wifi App causes the same "Uconnect Box Error" message. Mine said "uconnect box battery requires service", dealer replaced it under warranty. com is not affiliated with, maintained, authorized, endorsed or sponsored by RAM Trucks. 98 and 17. No SOS or Communication is possible by pressing the buttons. I have Reached out out to @RamCares and have a case number and expect a call from someone early this week. Truck is 12 days old and has a little over 1400 miles on it. Jun 2, 2023 · Joined May 30, 2021 Messages 1,209 Gallery 131 Reaction score 1,810 Location Arizona Current Ride '22 TRX Current Ride #2 '16 Chevy SS '76 Bronco Feb 27, 2021 · I know it took a couple weeks to get the part. My problem was the cable #4: Sep 18, 2022 · Causes of Temporarily Low Battery in UConnect Box Factory Defects. No not on a flat but the same issue with my jeep renegade connected services requires a service contact your dealer. I'm also getting the "Uconnect Box Error". 126 posts · Joined 2021 Add to quote; Only show this user #1 · Sep Mine said "uconnect box battery requires service", dealer replaced it under warranty. As a first time Jeep owner I’m still happy with the jeep, but a little disappointed that’s its buggy. Immediately upon starting it when picking it up the Uconnect 5 screen read: ""GPS of Uconnect Box requires Technical Service Bulletin (TSB) Telematics Box Module (TBM) Over The Air Software Update to 5. They released an Over The Air (OTA) update TSB a few months before that one, however it seems like the OTA update doesn't take on the TBM and they issued this TSB. You don’t have a Uconnect (telematics) box in your truck, therefore there is no cellular connectivity for your radio. But they finally replaced it a couple of weeks ago. Fingers crossed. TSB #08-062-22. Sometimes the screen will go completely black. That is the feature that starts all sirius songs at the beginning. SOS Call and related functions may be unavailable. 8 seconds "Damn that's a fast white Beluga!!" - @jeffauclair. "Battery of Connected Services is Temporarily low. 18-60-02-9Q Radio, software - CreateUSB Jump Drive 0. 13. Clean Contacts: Next, carefully clean the contact points on both the meter and the test strip with a dry cloth. See less See more 2 Discussion: Customers might receive a popup message of Uconnect Box Error, showing “Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable”. Funny thing is this all started when my free trial for Uconnect ended. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1 - Circuit Short to Ground; B1560-13 - Cellular Antenna 1 - Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2 - Circuit Short to Ground; B1561-13 - Cellular Uconnect box error dodge durango | At Info Errors, we have the solution for a multitude of problems of all kinds. Perform update on radio for customer concern. The 12" Uconnect screen only works about 50% of the time. Earlier today I bypassed the Telematics box by bridging the SXM antennae direct to the uConnect and then I unplugged the TBM. still have the 1500 on order. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1 - Circuit Short to Ground; B1560-13 - Cellular Antenna 1 - Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2 - Circuit Short to Ground; B1561-13 2. You should have received a prompt on your radio screen walking you through an update. atrip3248 Discussion starter. The failure happens when the battery is 1) Yesterday, upon starting the car at the end of a busy day of driving, the warning message in the title (Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable) appeared on the center dash screen. Or they may have to replace the Uconnect box. Please visit an authorized dealer” on the radio screen. 4K views 4 replies 4 participants last post by Cornfield Mar 26, 2024. I interestingly I just activated the connected services a couple days ago for an upcoming trip. Come join the discussion about reviews, performance, trail riding, gear, suspension, tires This says Q1 of 2022 but I am having this problem now. To resolve the Uconnect box error, follow these steps: 1. The customer may see "Uconnect Box requires service" message popup on the radio screen when vehicle starts. 2nd: There are TSB (technical Service Bulletins) on this issue and depending on your build date, it is either replace the unit or upgrade the firmware. 4, this is how you can perform a soft reset of the system: Turn your key in the ignition to “Run,” but leave the car in park. Car has 10,000 miles. where majority rules My new 23’ R/T DD was having the Uconnect message pop up once every few months saying “SOS call and related function may be unavailable” Dodge Cares and my local Dealership did absolutely nothing to help me! Dang. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1 - Circuit Short to Ground; B1560-13 - Cellular Antenna 1 - Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2 - Circuit Short to Ground; B1561-13 I just started getting “Uconnect Box Requires Service” warning today (nothing about the gps). This is an independent, unofficial enthusiast run site dedicated for RAM TRX truck owner's that share the same passion as we do. It has nothing to do with the radio software. Uconnect box Jump to Latest 1. But after poking around, I confirmed it works OK, just looks bad. Is it underneath the passenger seat or in the battery compartment underneath? Much appreciated. While in some others it goes away. Specifically, I think the most recent is TSB 08-174-23 to update the TBM. Again is this all Joined Aug 25, 2021 Messages 4,278 Reaction score 2,738 Points 113 Location southwest. My 2023 Pacifica with 100 miles on it gives me this message, Uconnect Box Requires Service please visit a authorized Feb 3, 2024 · Symptom/Vehicle Issue: Uconnect Box Require Service Message Customer Complaint/Technician Observation: Customer / technician may receive a message of “Uconnect box requires service. This message always appears when I turn on car. For an issue on a new vehicle recently switched to customer mode, please follow the Sep 13, 2024 · There is a weak/broken connection between the UConnect box and the shark fin antenna. Apr 1, 2018 · I inspected cable connectors on the back and was initially sure that my problem is the connector #3 if we count from left to right. HELP Call and related functions may be unavailable. Truck is 12 days old and has a Aug 6, 2021 · RAM-TRX. Can I demand the dealer Sep 12, 2024 · I inspected cable connectors on the back and was initially sure that my problem is the connector #3 if we count from left to right. 36 from a previously released FOTA (firmware over the air) update. Network geeks will know what that means. 1 REFERENCE: TSB: 08­139­23 GROUP 08 ­ Electrical Date: June 9, 2023 REVISION: — VEHICLES AFFECTED: '16 Durango R/T AWD Black w/ Red interior, Captains w/ no console, Blacktop, DVD, Sunroof, Tech Pkg, MODS: Induction hood, 2 1/2" Rocky Road lift, shock tower brace, drilled/slotted rotors, halo lights, AFE open intake for the hood, SRT steering wheel. Purchased May the 4th be with you 2021. I noticed, the first time was after a car wash and today it popped up again after the truck was rained on. Checking Network Connectivity. All updated, replaced telemetrics module, test call done on sos and it failed- there is no signal, no gps signal available when I call Uconnect customer service either. 2021 Pacifica Hybrid Pinnacle: Build date 03/19/21 23:00 hours. This is BS! I'm tired of paying for a new vehicle without having one that works as it should. 26. But if the module appears to Aug 15, 2022 · With the Uconnect Box error message, it is recommended to have our certified dealer check out the problem. 3 Hrs. The popup is a warning message to the customer that the SOS call is not available due to low voltage This is for the Uconnect box which is the cellular/wifi modem NOT the Uconnect system. The way you use your vehicle and the UConnect system can also affect the battery life of the UConnect Dec 26, 2021 · Picked up 2500 that I couldn't pass up. Please visit an authorized dealer' message. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1 - Circuit Short to Ground; B1560-13 - Cellular Antenna 1 - Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2 - Circuit Short to Ground; B1561-13 Audio cutting out, muting by itself, screen just dying, screen freezing, volume going to 100% and "Uconnect box error" messages. hhhjohn Discussion starter. Get expert support for Box, the leading cloud intelligent content management platform. Feb 22, 2023 · If you see the "Uconnect Box Requires Service" message on your radio screen in a Dodge truck or Jeep SUV, you are just one of the thousands Feb 4, 2022 · We've been monitoring your conversations and hear your concerns surrounding your Uconnect 5 systems, and a "Uconnect Box Requires Service" error message that you may be receiving. They told me the uconnect box has an internal rechargeable battery, they think factory had one or more batches that sat on the shelf too long and the batteries don't want to Technical Service Bulletin (TSB) Telematics Box Module (TBM) Over The Air Software Update to 5. Just got the 'Battery of Uconnect Box requires service. Had just driven it roughly 20 miles, tried the uconnect voice commands at a red light, parked for 5 minutes to run Oct 11, 2023 · The worse part of 17. 8 posts · Joined 2024 Add to quote; Only show this user #1 · May 7, 2024. Depending on which Uconnect® software version you’re running, the steps for how to reset Uconnect® might vary slightly. This popup message may be triggered due to vehicle profile not being set Jan 22, 2022 · Hi omnialf, The over-the-air update for the telematics box module was released 3/25/22. You see an error “Uconnect Box requires service. I had it in the dealer once but they just told me it would be addressed in a OTA software update. Now it makes me wonder if they even replaced it? They said they may have to keep the truck and lend me a grand wagooneer while they figure out the issue but I’m not with that at this point in time. Please visit an authorized dealer". But when you see the message, “Uconnect box battery requires service”, you may wonder if it is the same as the “Uconnect box requires service” alert. Posted by u/kulikitaka0 - 1 vote and no comments Uconnect box requires service 23 Wagoneer Jump to Latest 817 views 1 reply 2 participants last post by LegalBrief Oct 5, 2024 '16 Durango R/T AWD Black w/ Red interior, Captains w/ no console, Blacktop, DVD, Sunroof, Tech Pkg, MODS: Induction hood, 2 1/2" Rocky Road lift, shock tower brace, drilled/slotted rotors, halo lights, AFE open intake for the hood, SRT steering wheel. Jun 28, 2022 · Thanks. • Uconnect box backup “battery low” message on the radio. It only says 6 hours ago when the charge ended about five and a half hours ago. However, if you'd like to provide direct feedback you can always Uconnect box error dodge durango | At Info Errors, we have the solution for a multitude of problems of all kinds. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! There are a few for the Telematics Box Module (TBM) that can cause a UConnect box requires service message. And now today my ventilated seat option on my 12" radio is gone! Is this all Symptom/Vehicle Issue: Battery Of Uconnect Box Is Temporarily Low or Requires Service Message Discussion: Customers might receive a popup message of Uconnect Box Error, showing “Battery of Uconnect box is temporarily low, SOS call and related functions may be unavailable” or “Battery of Uconnect Box requires service. STAR Online does not provide any conclusions about what is wrong with the vehicle. Dec 23, 2021 · 1st: Complain to the GM of your dealership that they had it overnight for something that takes 30 seconds to do. Feb 11, 2021 · Got me telematics box replaced today and issue still persist. The 8. " "Battery of Uconnect box requires service. • Uconnect App charge schedule / climate schedule setup issue. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1: Circuit Short to Ground; B1560-13 - Cellular Antenna 1: Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2: Circuit Short to Ground; B1561-13 TSB Number: S2423000026 NHTSA Number: 11000926 TSB Date: May 16, 2024 Date Added to File: June 5, 2024 Failing Component: Electrical System Summary: Power sliding door will not power open and/or close automatically. I did also have a random "Uconnect Battery Box Low" Message pop up on the screen yesterday. Reading everyone’s comments it doesn’t seem like taking it in will do anything for me. Yeah, I had two days where my screen went black completely and I thought something was seriously wrong. The customer may see "Uconnect Box Requires Service" message popup on the radio screen when vehicle starts. Oct 10, 2023 · It will install in the background when you shut the vehicle off and it pops up before getting out and you tap update now. Labor 18-60-02-9S 0. Jan 7, 2022 · Mine did that early on. Oct 19, 2023 · • Uconnect box requires service message (Fig. This document does not authorize warranty repairs. Started my '21 Pacifica (ICE) and the words "UConnect Box Error" appeared in the upper left corner of the screen, and in the middle were the words "Battery of UConnect Box is temporarily low. But the timeframe of the Uconnect message puts it around the same time. It is paid for via various levels of Ram Connect services subscription, which supplies various things like remote start from phone, vehicle health reports, traffic flow/alerts in navigation, Alexa skills, watch integration, etc. FWIW, there is a TSB out (08-174-23) for issues with the Telematics Box Module not updating correctly to software version 4. J Uconnect Box Requires Service. We really got the run around on our buggy uConnect 5 system in our 21 Pacifica. Check the connection: Ensure that all cables and connections related to the Uconnect box are properly plugged in. SOS call and related functions maybe unavailable. • Customer not seeing profile or other vehicle information on the mobile app. The only way to get it working is a hard reset or sometimes just turning the truck off and back on. They did the "update" and it did nothing. 10 gb ram. Joined May 9, 2022 Messages 551 Gallery 35 Reaction score 714 Location Virginia Current Ride 2023 Ford F450 Current Ride #2 23 TRX/22 TRX (sold), C8 HTC, 392, Explorer ST Has anyone see this failures message in their window? “Battery von Uconnect Box requirements service”. Actually had the radio replaced last Friday. The Uconnect app has been discontinued. Oct 19, 2023 · CLAIMS DATA: Labor Operation No: Labor Description Skill Category Labor Time 18­19­F5­90 Module, Global Telematics Box (TBM) ­ Reprogram (0 ­ Introduction) 6 ­ Electrical and Body Sys­ tems 2. The mechanics at the dealership tell you they can’t troubleshoot because the message is not active when you take it in for service. My service advisors just told me uconnect box. Aug 5, 2023 · Taking a look at the intricacies of the issue, one may find that it typically arises due to the battery of the UConnect box being drained. It can be a fight to get them to replace your system. The message dropped upwards yesterday and proceeded away this morning when I traveling it. These defects may cause the battery to drain faster than usual or not charge properly. Such a situation is common if the vehicle has not been in use for an extended period. wiTECH shows one or more active or stored DTC(s): B1560-11 - Cellular Antenna 1: Circuit Short to Ground; B1560-13 - Cellular Antenna 1: Circuit Open or Short to Battery; B1561-11 - Cellular Antenna 2: Circuit Short to Ground; B1561-13 Dodge durango uconnect software update Uconnect screen not working in durango srt!! Interface uconnect bypass durango lockout Uconnect box error This document does not authorize warranty repairs. The FOTA (which was related to/released after TSB 01-103-23) was supposed to address the random uconnect box requires service errors. I called the dealer ship and they said it was the battery to the Uconnect system and now its draining the main battery. Sometimes, dirt or residue can interfere with proper connection. 100 plus gb hdd space available i had formatted my computer. now box is installed but is unable to connect to internet Dodge Durango 3rd Generation 2011+ Durango Discussions 2014+ Uconnect Box Requires Service / Troubleshooting and Fix I’ll pick up the car Monday after they replace the uconnect box then back again when the antenna comes in. See the uConnect forum just below for lots of threads about them. 17 is still the newest for the radio. The failure happens when the battery is IF you use the Uconnect app then delete it. Since then this message pops up when I start my truck. I do know my TRX that was made last month has almost been bullet proof. If this is the case, you can simply check for any updates. '16 Durango R/T AWD Black w/ Red interior, Captains w/ no console, Blacktop, DVD, Sunroof, Tech Pkg, MODS: Induction hood, 2 1/2" Rocky Road lift, shock tower brace, drilled/slotted rotors, halo lights, AFE open intake for the hood, SRT steering wheel. Feb 22, 2023 · So, the "Uconnect Box Requires Service" message has been here in the new Ram trucks and other Stellantis for over a year now and the manufacturer doesn't seem to find the proper resolution. This simple reboot can often resolve temporary glitches. Are you tired of dealing with the frustrating Uconnect Box Requires Service error in your car? Well, you’re in luck because we’ve got the solution for you. Oct 1, 2021 · Hi everyone! I have 2021 GCL for three weeks and has problem with Uconnect box. "Uconnect box requires service. The Box Community team shares selected conversations on the community back to other Box teams from time to time, including product feedback. 2K views 6 replies 7 participants last post by The-Wanderer Sep 16, 2022. It’s one of the 20amp yellow fuses Reply reply JackieBrighton6 • Uconnect Box Requires Service - 2022 Ram 2500 6. I tried disconnecting both ends and reconnecting them but now the TV doesn't show anything at all and makes a clicking sound when I turn the power on the box. " This site shows no 2022 TSBs yet. It is ridiculous that the Tech in this platform has issues that Ram cannot quickly resolve. Joined Sep 24, 2017 Posts 176 Reaction score 56 Ram Year 2022 Ram 2500 Engine 6. hi. buying a new truck and getting multiple errors every time you start it is a bit frustrating. I doubt it The uConnect systems can be buggy. Does anyone have a solution to bring uConnect back to life or know where the fuse is for the uConnect system because there doesn't appear to be one in the main fuse box. So GPS, 4G, Remote start, and stuff like that would run through it. Pretty frustrating that I keep getting this issue. Joined Aug 21, 2023 Messages 3 Reaction score 3 Points 3 Age 45. It may happen right after the vehicle switching to customer mode or after a new Telematics Box Module (TBM) Uconnect box requires service 2024 ram 2500. Van Ram Jan 2, 2025 · A forum community dedicated to Jeep Wrangler owners and enthusiasts. Service required at authorized something something" I was driving and hit okay both times, so I don't remember the exact string. Dynamax consulted and confirmed it a “RAM issue. Usage Patterns. You must be talking about the "On Demand" channels, like "Happy Rock", or "80's on 8 Rock", etc My wife loves these channels. Save Share Reply Quote Like. In order to do this, it needs to be turned on for something like 20 minutes, sitting somewhere that it can see its satellite network. Anyone have anything similar happen? Feb 4, 2022 · Hi omnialf, The over-the-air update for the telematics box module was released 3/25/22. 7 Thread starter Megacab614; Start date Aug 21, 2023; M. There is a TSB for this which means your dealer has zero care for you as a customer so you should find another dealer. Some features are subscription like WiFi , unlock and remote location lookup, however the telematics and remote updates are always on because the manufacturer wants them. Jun 7, 2022 · Just got the 'Battery of Uconnect Box requires service. 8 Hrs. Batteries both read 12+ volts depending on when I test them and I changed the batteries in my key fobs as well but I don't know Connect box fault. Apr 19, 2022 · Just got the 'Battery of Uconnect Box requires service. 1) . ” randomly, occasionally several times per day, and occasionally just once every few weeks. Aug 20, 2022 · All - Here is an update to my issues - I finally managed to get the vehicle in for service and they replaced the radio. 2. 5 Hrs. SOS Call and related functions may be unavailable". We wanted to provide some Oct 19, 2023 · NOTE: “Uconnect Box requires service. The draw back I knew of is you can't do voice search for a channel with the TBM bypassed. So far, it seems better. kqac stxvz vgkb ggkmm skwr hdo nhh fchi zxzm fxre