Windows hello pin this option is currently unavailable windows 11. Check if you have the options now.
Windows hello pin this option is currently unavailable windows 11. Check if you have the options now.
Windows hello pin this option is currently unavailable windows 11 But it is telling me the hello pin is currently unavailable. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. technology/ for more guides and tech explainers, rev Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Mar 30, 2022 · I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Usually, setting up Windows Hello PIN on Windows Dec 31, 2020 · Hi stklein. Click the [Start] icon ①, then select [Settings] ②. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. " This is at the Sign-in options in Accounts in Settings. Jul 13, 2023 · No Password option and PIN (this option is currently unavailable) on Windows 11 I just bought a new laptop recently, and at first set up they gave me only pin as an option. Aug 19, 2023 · Fix Windows Hello PIN This Option is Currently UnavailableWindows Hello PIN is a secure way to sign in to your Windows 10 or 11 PC. On the Windows sign-in screen, press and hold the Shift key while you select Power > Restart . Therefore, I can't even change my pin. "Windows Hello options are currently unavailable. The output should show that the secure channel is established. Check if you have the options now. I don't have any organization accounts linked anywhere in settings. This option is currently unavailable - click to learn more. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. However, recently I haven't been able to sign in any other way except for the pin. This message might indicate a temporary issue. ; In the empty text box type “regedit” and then click on OK. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Under "sign in options" in preferences there is a "Windows Hello PIN" that says "this option is currently unavailable. Now, press Windows Key+I to open the Settings application. Feb 11, 2025 · Hello, I am having issues resetting my PIN. You might have a work or school account connected to that device. Jan 23, 2025 · Troubleshoot the issue of 'Your PIN is no longer available' on Windows 10/11 after BIOS or Windows update. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". I want to change my PIN, but why does it say "This option is Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). I looked around and I can't find a solution for this issue. Hi! I want to change my Windows 11 current PIN for my account. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Learn how to fix login problems and gain access to your PC again. What Nov 11, 2021 · Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once, deleted successfully. Click on “Accounts“. Here’s how to Feb 22, 2024 · I've signed in with my PIN. Usually, this problem is caused by a corruption in the Windows Hello settings. I had mine set to Enabled. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. It gives me the option to remove my PIN; I have done so. This way may help you repair the “Windows 10 Hello PIN this option is currently unavailable” issue as well. I'll be glad to help you today. Method 4: Add a new PIN if no PIN is currently added. In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Mar 11, 2025 · Installed new drivers for my motherboard and windows 11 upon sign in to my pc says my pin is unavailable. 5. issaquah, I’m Mario an Independent Advisor. Check out our website https://candid. Try to reset the pin and when I do it says well send a code to your outlook email. Threats include any threat of violence, or harm to another. May 18, 2023 · I'm using Windows 11. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Jan 16, 2025 · To resolve this issue, you can try the following steps: Verify that the device is able to communicate with the on-premises AD DS. Follow the on-screen instructions to set the new PIN. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. ; On the registry editor window, navigate to the following path, Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. However, when in there I see that the Windows hello pin option is inaccessible: Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. Which is great cause I can’t check my email since my pc is bricked basically stuck in the Lock Screen. Feb 18, 2023 · Thanks for reaching out. Try again later". Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. So far, nothing I have tried has made any difference. Follow the prompts to reset your PIN. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. In Settings, I select the Accounts menu. Under All windows hello options I have the text: This option is currently unavailable. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. As an engineer I first define the problem and what the issue is and then I fix it. I have to change the pin I use to log in to Windows because it has been compromised. 6. I suggest that you try to delete the folder where the PIN information is stored and then try again. 3. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. Under "Windows Hello PIN", click on "I forgot my PIN". Method 2: Using Group policy settings if you have Windows 10 Pro installed. It uses your fingerprint, Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Try the following quick fixes: Restart your computer. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. but anything didn't work. But above message "this option is temporarily unavailable windows hello" appears. I'm an Independent Advisor and a Microsoft user like you. This is the problem. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. See full list on wintips. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. How do I fix Windows, Hello PIN? This option is currently unavailable. I reviewed the issue and suggest to you the next step in order to disconnect Windows 10 from a domain and after you can to define your PIN: windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. I look forward to your feedback, which will help me pinpoint your issue. Try to a dd the PIN code again. In the Accounts, on the left side, click on Sign-in options. " It's been three weeks - and seems I'm stuck with the temp numerical pin. Over the past few days, the settings sign-in options tab display the I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. To fix this, delete the folder and set up the PIN again. This has been going on for 3 months now, so trying "later" is definitely not working. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. . Hi, I'm having trouble with Windows Hello sign-in options on my PC. I also have the "Facial Recognition (Windows Hello) installed in my Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. If you still encounter issues please let me know and I can help you further. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. If Windows Hello is not available, you will see a message: Windows Hello Face. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. Help anyone pls? Thank you. Today, I noticed that if I want to change my pin, I see the following: Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. 1. Feb 3, 2022 · I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. Then I select "Sign-in options", and I see the ways to sign-in. Nov 14, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Now, click on Windows Hello PIN. org May 11, 2020 · I want to turn on Windows Hello so that I can use a PIN, which the computer repeatedly asks for. Delete Old PIN Files • Open File Explorer and go to this location: Jan 10, 2024 · Open the Settings app on the affected device. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Would someone actually answer the question? Report abuse Oct 8, 2024 · I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. (I wonder what currently means?_) Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Click On Windows Start > Settings > Accounts > Sign in options > Set up Windows Hello Pin. Fix 5: Edit the Registry. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Hi, ever since ive downloaded windows 11, these option were always unavailable. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Subsequently I have redone my PIN (worth noting a 6 vs 4 digit PIN mandatory now). Hi, Thank you for writing to Microsoft Community Forums. I tried checking for updates, and my Jan 16, 2025 · Hello is working ok as I use the PIN with google. Whats funny is on a Windows 10 box i was able to setup just fine but I May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. 7. Before I go clearing TPM or anything or all the other stuff but thanks for setting it all out. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. " Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Type regedit and Dec 12, 2023 · This time, the “this option is currently unavailable Windows Hello PIN” issue may not appear. My name is, Zadee. Edit: I'm pretty sure I removed all accounts. Hallo,obwohl ich meinen Windows 11 Rechner mit PIN starte, kann ich die PIN nicht ändern. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Please help May 26, 2021 · Hi, I tried to set up a PIN to sign in to my computer, instead of entering my password every time. It will open the registry editor. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. We look forward to your response. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . " Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Check Sign-in Options • Go to Settings > Accounts > Sign-in options. In case that didn't work lets try using the Registry editor. Can any of you suggest how to fix it? So that i can use my pin. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I have gone to the Lenovo site to install drivers to try and get everything updated. I chose to do a fresh install of Windows 10 Pro on a new drive, however, I'm unable to setup Windows Hello so that I can log on with a PIN like I was able to Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Jul 10, 2024 · And there's no troubleshoot in my Settings and all other instructions to troubleshoot Windows Hello to fix the PIN problem is just recurring nonsense that tells me the same thing: "go to Settings > Accounts > Sign-in options > PIN > remove", but the option is currently unavailable and I'm back where I started. 2. Apr 30, 2024 · You can also use the forgot PIN option to reset your Windows Hello PIN. I have run Windows Update. Please let me know as soon as possible Kind… #WindowsHello #WindowsPin #windows11 ------------------------------------------------------------------------------------------------------------------------ Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Unter den Anmeldeoptionen erscheint zwar PIN (Windows Hello), zusätzlich aber auch "Diese Option ist derzeit Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Mar 14, 2024 · However, in Settings; Sign-in options; PIN (Windows Hello); the option is grayed out and says, "This option is currently unavailable". 3-Go to Troubleshoot. Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. Dec 11, 2024 · Conclusion. When I go to the Sign-in options in my settings, it reads "This option is currently unavailable" under PIN. Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Mar 1, 2020 · I am running windows 10 home version 10. Way 3: Remove Your Work/School Account. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Mar 2, 2022 · It may have been after a windows update, or an app install, or maybe even one too many forced shutdowns- but the facial recognition stopped working. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. • Look for Windows Hello PIN and try setting it up there. Jul 19, 2024 · Once you restart the biometric service, you must register your fingerprint again in the Settings app. ” So how to resolve it successfully? Here this article will give you some useful ways. Thank you. Try again later. This solution also works Nov 5, 2022 · I sign into my computer using the pin and go into settings to try and change the pin it won't let me. Apr 10, 2020 · Windows Hello Pin Currently Unavailable Since I have had my laptop, I have always used a PIN instead of my Microsoft Login. " Select "PIN" (Windows Hello PIN) and click "Change". Is anyone know the solution for this? please help me to solve this problem. Upon reboot, select Troubleshoot > Advanced options > Select Command Prompt. Jan 1, 2025 · If no options are available, I recommend following the guidelines and enable the Microsoft account password Sign-in option on the screen. -" problem on my HP laptop. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. If Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello. Try using the Registry editor, follow the steps below:. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. When I clic on any of these options, it says "Something went wrong. You can check this by running the following command in PowerShell: Test-ComputerSecureChannel -Verbose. Jan 10, 2025 · Click on "Accounts" and then "Sign-in options. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. 0. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. If you have a work or school account connected to your device, just remove it. Dec 4, 2020 · 4. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. I understand that you are facing issues with enabling Windows Hello PIN on Domain account in your organization, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Click on "Accounts" and then click on "Sign-in options". However, I noticed that my pin no longer works. Now its asking me the same thing as the microsoft login. When it happens I can only login using the password instead. 18363 Build 18363 (version 1909). Add a registry entry. Lock the screen and Entered the PIN and received the below message . Can this be fixed? This thread is locked. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). This isn’t just a Windows 11 issue, by the way. Having trouble with the "Windows Hello PIN" option being unavailable? In this quick tutorial, we show you how to fix the issue and enable Windows Hello PIN o Jun 8, 2023 · Hi. " Underneath there is an exclamation mark with "something went wrong. Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. I've been trying to Sep 25, 2021 · Hello there! For some random reason i dont know how or why, whenever i try to login to my pc it used to ask for my pin. But sometimes pin option would grey out or windows would show up “Windows Hello PIN Is Currently Unavailable”. PINs are device-specific convenience options that are separate from Microsoft account passwords. If Windows cannot access the NGC folder, you may encounter such issues. May 15, 2024 · I have accessed the Power Management tab of the device properties and unchecked the "Allow the computer to turn of this device to save power" option. It says "This option is currently unavailable" under Pin Windows Hello and when I click that I get Jan 13, 2025 · I tried different methods to change my windows 11 pin, but none of them working, my entire sign in option is showing currently unavailable, I tried to switch into local account, restated multiple times, updated new versions, and also changed to administrative account from group, still it is showing the same, don't know what to do. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. In this guide, we are going to talk about top fixes that you can try to remove Windows 11/10 PIN and password when it is not working or has something wrong. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. May 24, 2024 · Windows Hello - PIN option is temporary unavailable after screen lock I sometimes get the PIN is temporary unavailable message when login in after the screen being locked. May 13, 2024 · it says this option is currently unavailable something went wrong try again later. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. 5 days ago · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Jun 22, 2024 · Windows Hello PIN - This option is currently unavailable I recently had a motherboard failure on my desktop PC, and due to the age of the system upgraded most of the associated hardware. Jan 27, 2025 · In sign in options, it says "This option is currently unavailable - click to learn more, Something went wrong try again latter" I've sheared and tried everything what people posts and watching tutorials. When i check the sign in options tab in settings this is what it shows. When I click on "I forgot my PIN" a Microsft Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. Open the Run dialog box by pressing the Windows key and the R key together. I’ll try to help you with this problem. just yesterday, my pin stopped working as well. How To Fix Windows Hello Pin Currently Unavailable (2025) - Easy GuideIn this video I'll show you how to fix the error: 'Hello Pin currently unavailable', qu Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Dec 16, 2023 · Hi All,After entering a lot of times incorrect PIN the windows hello is not working. Refer to the ‘Fix 2’ section to register your fingerprint. Press Windows key + R key together from the keyboard. There is also no password option, and the "require windows hello sign in for microsoft accounts" part where you turn it on and off is grayed off, i cant turn it off or on. When I click it, it also says "Something went wrong, try again later". For automatic scans of missing or outdated drivers, we recommend using specialized software. When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. bhyhe agvhob ntmkru rdv ufpvbhea iqarzbz akwqeum jau hupsjj zxc erag wyltlry mfcmw ngn rfepna