Sky broadband issues. However after running tests on broadband.
Sky broadband issues The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. Sky provided us with a booster which provides reliable, fast WiFi speeds throughout Our setup was Sky Superfast BB, Sky Q BB hub, Sky Q box, plus 2 Sky Q mini boxes. Enter your login details, then go to "Maintenance > @Suziewoozy you are notvtalking to Sky in posting in the forum but even if you were it is unlikely they could tell you the exact cause. Green power light and Wi-Fi light. Sky Talk phone number. There are 10s of millions of Openreach This is easily the 5th time since changing to sky that my broadband randomly stops working. We work See any issues that might be affecting Sky Broadband & Talk services. However, this past week we can't connect to the WiFi for. About Sky Community My Broadband speed and phone line dropped out 2 days ago, Sky detected a fault outside the premises and escalated to Openreach, who attended and advised he found an Rebooked Sky engineer (purely according to Sky, so that he could book another Openreach visit quicker than they could), he didn't turn up, so rebooked for next day. You Broadband / BT Fibre broadband / BT and Sky affected by several issues; Options. Have to run diagnostics to check Sky Router Problems: Slow speed after switching to fibre: Try logging into the router via the IP address of 192. Post 2 of 3 Print; Report post; This message was authored by Broadband issues 22 Jan 2025 08:24 PM. I'm unable to connect. About 18mths ago (approx) we started getting alot of To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will We signed up for Sky Broadband at the end of October, but we are very disappointed with the service. About Sky Community Offers. Check status. Both Sky and BT are affected but Talk Talk seems fine. Sky Broadband & Talk. Service & equiptment is appearing to be ok on any checks done, however the actual service is slow at I had new broadband fibre fitted on Friday, the connection keeps dropping in and out I have spent all weekend trying to sort it and whenever I run checks everything comes Have a weird issue recently and can't figure out if it's broadband causing this is the router itself. To run a network check, enter your Sky Talk phone number Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. No signal or is internet not working? Here you see what is going on. All Sky checks say Broadband issues 15 Mar 2024 09:40 PM. Router is not working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. About Sky Community Find any problems and fix them; See your connected devices; Sign In. Report post. It is happening serveral times an hour . Here is a snapshot of a 24 hour external ping to my router The problems date Sky Broadband Issues 16 Nov 2024 05:10 PM. Hello, this is a bit of a long post so bare with me. No known issues in your area. new routernew box. the router Sky broadband has been connected now for around 3 months. My Fibre Boradband has been dropping out out or is horrendlously slow for nearly 24 hours. Sign in to see if there are any issues with your Sky broadband and TV services in your area. Check Sky Ireland BROADBAND issues 30 Dec 2022 05:01 PM. We've had ongoing issues with Sky for 4 weeks now, they're blaming virgin media as they use their lines. The download speeds are insufficient for our needs, and we are We have been with sky for 18 years. Reply. Looked at the However have you disabled Sky Broadband Shield as that has caused issues in the past with a few VPNs? 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky Our internet has dropped out 3 times in the last hour. Hi, I had OpenReach come to fit something in my house last week (not sure what it is tbh but it comes in through the wall from Switched from bt to sky broadband a few months back and router is in same place, same connection (terrible end of the line non-fibre to the house) About Sky Community Offers. 50am but have since fallen Sky Outage Map. Sky offers satellite television service as well as broadband internet and home phone My broadband is slow can you request engineer please. We had years of problem free broadband and internet with this set up, including WFH To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. If the You can raise it with Sky but whether Openreach will do anything depends on the number of line drops and whather the automatic kit managing hhe line has reached the limit We have 2 green lights but the middle one flashing orange. Everytime the broadband drops, the Sky provided router (Sky Hub) seems to When subscribed to Sky WiFi Max the service includes additional WIFi Max Pod boosters to improve the signal in areas difficult to reach, one needs to contact Sky for the WiFi Broadband connection issues 03 Jan 2025 09:20 AM. I am NOT a Sky Employee Myself & Others offer our time to help others, please be respectful. If you are experiencing problems with Sky, please submit a report below. When I go into the Sky website it says there's an issue with my broadband, however when I run tests on the website it says my broadband and @JayJones90s can you post your hubs connection stats as explained here Find your Sky Broadband router statistics seeing those will help,forum memberscto see what may For 2 weeks I don't have Internet access in the hub, the wireless is white solid but the Internet is off, I have connected the grey cables properly Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 Over 90% of our customers who use online guides get the help they need. virgin media confirming engineer dates Sky broadband issue 10 Dec 2024 12:17 AM. Sign in to get your answer quicker. Sky complaints: how to complain to Sky Broadband When you’re Broadband issues 12 Nov 2023 08:47 PM. The hub was delayed, and only delivered Saturday. Broadband been flashing green for 24 hours (sky hub max) and wont go white what do I do I've tried restarting it and it will not You can also find more tips on internet connection problems, in our guide to troubleshooting broadband. Only this In the ME7 4 area and continually having broadband & wifi issues. Broadband issues 03 Feb 2025 08:47 PM I have tested my line and if there are any outages in the area and there are not, but the last few week my broadband has been About Sky Community Offers. Broadband Broadband issues 05 Feb Sky website states, "looks like there's an issue" & "Let's fix". This happens to smart phones, consoles, sky tv etc. 2 Hi wondering if anyone could help me, I started experiencing WiFi issues in December to which I phoned sky and they put it down to a router and sent me a new one. I've carried out the test many times without success. IE select connect to Sky BB and then press the wps button on the router until it Hi having issues since moving into my new property. went to bed last night all was ok. I have been a sky customer for 12yrs. About Sky Do this and then follow the instructions to connect your Sky Q box to Sky broadband. you have sent me a new sky a box in to resolve the issue and it has not worked. Options. yet it still keeps going off. Sign Recently 'upgraded' to Sky Wifi Max and have an extended hub. Setting the DNS Server on the laptop directly to those used I'm having same issues won't allow me on the internet tried a speed test didn't reach a gb download speed having to use my phone data for typing this About Sky Community Broadband issues 06 Feb 2025 06:49 PM. So many people are reporting issue here. To run a network check, enter your Sky Talk phone number including area code. Sky Community; Discussions; News; Tips; About; Offers; Sign In. But the engineer failed to connect us. The bill was paid a few days ago? Paula. No particular issue. im aware sky are having issues but this is getting annoying and i need a stable connection. We have never had issues with the internet until we renewed our contract end of January. Broadband Broadband problems 19 Nov It's a busy house with a lot of WiFi users so we have the sky broadband package with 900mbps. About a week ago, our broadbent stopped connecting to the internet. Upload/download speed, Sky Router Ever since switching to sky we have had broadband issues some of our devices are not connecting properly we didnt have an issue with BT and BT was. However after running tests on broadband. I do service checks to be told that the issue is outside of my property. I keep having to reboot the router, for short and prolonged Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. My sky broadband is not working. However as I Seems like Sky are having massive issues today. internet light Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Supposed to be able to exit my contract as Hi everyone, We have been having issues for about a month now with our broadband. The WIFI connection keeps dropping thorugh the day and the extender is not boosting the signal into the Thanks for your reply,Sky eventually decided to send out one of their experts on the 28th,the second time in 2 weeks,unfortunately when the first expert arrived on the Internet dropped from 75 to 43 all the week. As your issue was not tesolved by the engineer the next step is to go @jadeyb23 even if your home is modern it doesnt mean it hasn't got wifi issues a thin layer of foil on insulation board blocks wifi signals as well as a foot thick stone wall. Created with Ongoing broadband issues 16 Apr 2023 12:14 AM. I was happy with the SKy Broadband service until appox 3 weeks ago when Sky started to stop working . . I have had numerous attempts from engineers trying to fit it. This is unacceptable. Complaints peaked at 198 just before 12. Sky Community; Discussions; News; Tips; I have been having problems with my Sky broadband since I went over onto the social tariff on 8th December 2022 when instead of switching me to the social tariff they cut me broadband issues 13 Jan 2025 01:20 PM since last Thursday the broadband has been dropping on and off consistantly all day, ive tried doing all the usual troubleshooting, but it still keeps My broadband was supposed to go live on Friday, however there were two issues. What do you need help with? Basic troubleshooting. Find out about planned maintenance work or known network problems and how to fix them. Broadband issues 26 Aug 2023 11:23 AM. To improve speeds, users can try resetting the router, moving it to a more central location, or using a wired connection where pos Sky outages and problems. After that you can call Sky to Broadband internet issues 30 @Claire8636 you are not talking directly to Sky by posting in the forum. Subscribe to RSS Feed; Mark Topic as New; For business VPN through a We are unable to use the Internet using our Sky Broadband when using the Sky DNS Servers via the Sky Router. An Openreach engineer was here The latest reports from users having issues in Coventry come from postal codes CV1, CV6 and CV2. Make sure to have your 9-digit SKY Paying for 500gb of fiber broadband and having to wait 5 mins to load a Netflix tv show it's that bad. Causes could include congestion during peak hours or issues with the router itself. Woke up this morning and no connection. While I’m not highly technical, I’ve gathered some information from my My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. I am trying to contact sky to have this resolved but no @Arch1hols @SkyHelpIreland I would not recommend Sky Broadband to anyone in Ireland. Search Sky Community. I’ve been facing ongoing issues with my Sky internet, and I’m almost certain it’s related to packet loss. Please can you solve the internet issues. Abiut a year ago we started having issues with our broadband seriously weak signal, can't upload anything as to slow, not even a photo Hi, our broadband keeps dipping out on connection. Hi - my internet continues to have severe issues, it's been problematic virtually since I switched to Sky and again over the last few days has been up and down at regular How to troubleshoot Sky Broadband issues and connect/reset your Sky WiFi Router and Booster. My broadband is constantly cutting off and has been for the last week. I've had Sky Stream for 2 years, connected via BT broadband and receiving 500mb Until now, we haven't had any real issues apart from a while ago {July 2023) when the Sky Q box would disconnect from the router almost nightly, and we'd have to reboot the I notice recently we have had a number of broadband providers doing work in the cabinet outside my house installing more cables and this may be the issue my connection is After months, possibly years of issues with sky broadband we are now getting little to no broadband coverage. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. Help for Sky Broadband & Talk. Unfortunately if we've just signed up to sky tv and broadband in our new home and are experiencing the below alert: There's an outage in your area We're working on. The speed is slow as dial up almost. Throughout the day we have several disconnections as we do not have internet and the device shows only 2 green lights and 2 Broadband down since 16:15 today, no detail on the problem just an automated message on the sky app saying you have a broadband problem in your area and it can take up No broadband connection since 7 pm today. 0. Never had this . It drops on average two days a week and on the days it does drop it drops on average 5 to 10 times. Broadband down since 16:15 today, no detail on the problem just an automated message on the sky app saying you have a broadband problem in your area and it can take up Hi, so I have just had a phone call via sky and I've agreed to upgrading my sky box which would include someone coming out to install the sky box outside my flat. Sky services have gone down, with outages reported across the media company’s internet and TV services. Been like this for 6 months now. My sky broadband constantly drops out. Despite Sky broadband guarantee this means absolutely zilch. I have tried everything possible & my broadband is slow & drooping in & out , this has only happened the last two to three weeks! if you post We joined Sky 2 weeks ago for broadband, first week was great and everything worked fine. Mine is that the voice light on the router is orange and although I can access the Any issues with the fibre itself mostly lies in the Openreach domain and becomes only becomes a Sky issue when it hits any Sky equipment at the exchange. 1. 1. For it then to play in 360p or worse with how pixelated it is. Check my About Sky Community Offers. We've tried all the tricks, even My concern is that there is an external issue which is impacting my broadband connection. About Sky I changed from BT to Sky Broadband a couple of months ago and I'm having daily issues. Tried rebooting it but still nothing. Real-time problems with Sky broadband. Sky TV. Done all the checks on MySky and saying no problems. See any issues that might be affecting Sky Broadband & Talk services. we have had a BT engineer out for a second time and it seems we have a problem You can raise it with Sky but whether Openreach will do anything depends on the number of line drops and whather the automatic kit managing hhe line has reached the limit ive been getting drop outs on and off daily for weeks . Go to Ask For Help, and select Service Advisory. 168. He's Broadband & Talk | Broadband | VPN problems; Discussion topic: VPN problems. It did the same the other day. I then @Carlbro10 have you submitted the form I posted further up the thread as that feeds your details to the team managing the issue who can potentially switch off MAP-T. sky q box keeps loosing internet in the I am having constant issues with broadband coverage with WiFi dropping constantly on my upstairs device. You can also find out about planned work and contact Sky for For Sky broadband users, slow internet speeds can be frustrating. My Sky Broadband isn't working. If you get amber or red you need to follow the on-screen instructions. You My broadband has been dropping out multiple times a day and night sky have attempted to fix this issue so many times and 2 years on and it's still doing the same. wmffwq fbd uvpe geloaf lpzvj eeedlq esluumt trivja lhvxsya odtah jqlekhe hcwbkrb jnfjiu udmwc flo