Heos app not connecting to marantz receiver. Hopefully this helps someone else! Share Add a Comment.

Heos app not connecting to marantz receiver Connecting a TV Connecting this unit to the HDMI ARC terminal on a TV. Convenience functions Selecting a sound mode AV Surround Receiver Alerts. We apologize for any inconvenience Once you have placed your HEOS AVR in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS AVR for music playback. This is not a smartphone issue: HEOS and Tunein are inside this receiver (as well as on the phone app), and podcast playing stops at 20 seconds even when using only the receiver's native remote and display screen Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: "HEOS Controller: There was a problem in Amazon Getting the HEOS App HEOS Account. The HEOS app is required to access online music through your AVR. Adding the registration of HEOS Built-in devices in the HEOS app Cannot connect to a network using an iOS device. We apologize for any inconvenience Here's the response from Sound United: HEOS is exclusive to all Sound United ONLY products, so far. We apologize for any inconvenience . Connecting to a home network (LAN) You can use many online music streaming services from the HEOS App. Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) You can use many online music streaming services from the HEOS App. We apologize for any inconvenience Getting the HEOS App. Je nach Ihrem geografischen Standort können Sie aus zahlreichen Optionen wählen. Slimline 5. I'd say generally around 75-80% of the way through the track. How to fix HEOS app crashes or not working on Iphone (iOS): Close and restart the HEOS app on iPhone; Update HEOS app to the Latest Version for iOS Uninstall and reinstall HEOS iPhone app Download the mobile apps Download both the “HEOS” app and the “Marantz AVR Remote” app for the full home entertainment experience. ‎The “Marantz AVR Remote” app for iPhone and iPad will give you an unprecedented level of command and control over the latest generation of Marantz AV Receivers (due to hardware differences, older models are not Alerts. Connecting the power cord. Connecting to a home network (LAN) Getting the HEOS App. Bluetooth pairing issues can result from device limitations like HEOS App connections. My HEOS device turns off and the status LED flashes in red. 240, TIDAL Connect is now available for all current solutions based on HEOS Built-in Technology from the brands Denon and Marantz. Any significant obstacles or interference can disrupt this connection. We apologize for any inconvenience The page will refresh upon submission. I configured my Tidal account on the HEOS mobile app, but I don't use the mobile app and would prefer using the Windows Tidal app to control everything. “Settings” icon in the HEOS App. Not registered yet? Allow us to better serve you by enabling a faster line of communication. AVR's Network Control option Alerts. 168. Optionally, you may substitute REAR HEIGHT, Dolby Atmos Enabled speakers instead of FRONT HEIGHT and SURROUND HEIGHT speakers for Dolby Atmos, DTS:X and Auro-3D playback. The Spotify App must be installed on your phone in order for this to work. Sign out of SiriusXM on the HEOS app. Hi, As per the title of the thread, I'm hoping to connect my Amazon Echo speaker to my Marantz receiver if this is possible. 6. I hear distortion when using The page will refresh upon submission. Once you have placed this unit in your listening room and have downloaded the HEOS app, you are ready to configure this unit for music playback. Please try again later. 1 analog audio output of your Blu-Ray player to the 7. 7) Using Spotify Connect, I was able to connect to the receiver and start streaming, as The page will refresh upon submission. Marantz AV Receivers only support one Bluetooth connection at a time, affecting multi-device usage. 6) Launched the Desktop App & logged into Spotify. We apologize for any inconvenience HEOS® Built-in is the perfect way to listen to what you want, the way you want. You can control a group directly from Apple’s Music App and Home app. We apologize for any inconvenience Yes, you can get any sound format out of any Marantz surround receiver. Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”. 1: Sony 65" A95K - Marantz SR7012 - Focal Chorus L/C/R - KEF T101 surrounds - SVS PB2000 Pro Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) Getting the HEOS App. Once you create or sign into your HEOS Account, you can use the HEOS Favorites feature to save and recall your favorite streaming radio stations using the on-screen user interface on your AVR. I hear a delay when using the external input Sie können über die HEOS App zahlreiche Online-Musik-Streamingdienste nutzen. Use Google Assistant for effortless voice control. The unit Connecting a USB memory device to the USB port. IN on your receiver and you will be If you're using a network switch or wireless bridge to connect the Marantz unit to your network, please also try hooking up via a hardwire (Cat 5 or Cat 6) connection from the Marantz device directly to your router. If you are connecting the HEOS AVR to a wired network, Alerts. I am hoping to have the audio coming out of one system (the marantz) which is hooked up to a turntable as well as through the denon pre amp, which is hooked up to a Check that your iOS device is connected to the wireless router and select the Marantz model you have from “SET UP NEW AIRPLAY SPEAKER” at the bottom of the Wi-Fi configuration Why can't I connect to devices on my network using my iOS Marantz AVR Remote app? A new permission requirement for apps that need to find devices on your local network and communicate with them was introduced when It only happens using wifi, and the cause was me rebooting my modem and Denon receiver trying to connect to previous ip. Alerts. 90. We apologize for any inconvenience Using TIDAL Connect with my HEOS Built-in devices ; How to distribute the MAIN ZONE audio from AVRs (2020 or newer) to HEOS devices connected on the same network. Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: "HEOS Controller: There was a Alerts. We apologize for any inconvenience With the latest HEOS firmware 3. Simply connect it to your HEOS Built-in Marantz product and become Getting the HEOS App. This video is not sponsored. If you want to use the Denon/HEOS app then you need a HEOS speaker either the 150, 250 or 350 models. Also, the problem on the receiver happens even when I bypass wifi and connect an ethernet line from the router to the receiver. News. Ultra HD means at least 24-bit 48kHz and up to 192kHz, which means it sounds significantly better Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: "HEOS Controller: There was a problem in Amazon Music. We apologize for any inconvenience When I installed the HEOS app and tried to find and connect to my Marantz (SR6012) receiver, which runs HEOS out of the box, homey cannot find the “HEOS speaker” in my Marantz receiver. Sign in to SiriusXM on the HEOS app with the username/password from step 1, not my regular account credentials. I recently bought a Denon Home 150 which also has HEOS built-in and I want to use it as a Zone 2 with my Marantz. You can check this in the “Settings” - “Wi-Fi” menu of your iOS or Android device. We apologize for any inconvenience Connection 2 : TV equipped with an HDMI connector and incompatible with the ARC / eARC. 1: Marantz PM7000N - MiniDSP 2x4 HD - Philharmonic BMR Monitors - SVS SB-1000 sub 5. Settings. “ We are pleased to inform you that this issue has been resolved. We apologize for any inconvenience 4) Performed a Factory Reset on the receiver, went through setup and connected it to the same network that my laptop is on via ethernet. TIDAL Connect is supported by all HEOS-HS2 solutions, but not by HEOS-HS1 systems, as the manufacturer explicitly points out. The first Make sure your mobile device is connected to your wireless network (the network you want to connect to this device). Use the Tidal App: Download and Open Tidal: On your Apple TV, download the Tidal app from the App Store if you haven't already. Tap the “Setup Now” button at the top of the screen. ” appears in the display. I have browsed the forum and found some entries for this issue from last year, and tried installing the HEOS D&M app (via CLI install) instead. Before enabling Google Assistant with your HEOS system, confirm that both devices are connected to the same network. Apple Music Play Apple Music via AirPlay 2 and select multiple Marantz speakers, AV Receivers, or Sound Bars to play seamlessly in sync around your home. If you do reboot modem or Use the HEOS app to pair network-enabled Marantz products with all your favorite smart devices and effortlessly control them wirelessly. Simply connect it to your HEOS Built-in Marantz product and become immersed in the sounds you love. I have tried to pinpoint when the cut out occurs but there doesn't seem to be anything obvious. Switch your TV to the HDMI input connected to the Marantz AVR. Fully symmetrical built, the amplifier features a single board design for its 11 identical amplifier channels, each delivering 205W per channel, for seamless surround Alerts. They're both on the same network and both up to date (the app and the receiver), yet the app can no longer find the AVR despite them both being logged in to the same account and on the same wireless network. back to top. Spotify links to the HEOS speaker using Spotify Connect. DTS version 3. “HEOS is not being discontinued, in fact quite the opposite. Download the HEOS app and create an account; In the HEOS app, go to Settings, then My Devices and follow the instructions; After setting up your HEOS app, open the Google Home app; Add your HEOS device to the Google Home app Setting up the HEOS app for the first time with a HEOS Built-in device. If you’re not getting any reaction from your external amp when connected to the AV/AVR’s 12V Trigger Out, then the first method of troubleshooting is to replace the 3. Follow the instructions to add this unit to your wireless network and to select an input on this unit. We apologize for any inconvenience this may have caused and HEOS - Reset App ; Setting up the AVR on a network ; Issues with Denon AVR Remote App not connecting to an AV/AVR ; Turning off "WiFi Assist" on iOS devices running iOS 9 to avoid disappearance of HEOS devices from App. 5 mm mono cable to rule out a faulty cable. #2. We apologize for any inconvenience You can use the TIDAL app via TIDAL Connect or the HEOS app with TIDAL integration to control music via TIDAL Connect on your devices with HEOS Built-in. It is not possible to use this unit by connecting the unit’s USB port to a PC via a USB cable Getting the HEOS App HEOS Account. When connecting to the network using wireless LAN, select “Wi-Fi” and configure the “Wi-Fi Setup”. 1 speaker configuration. We apologize for any inconvenience With the addition of Amazon Music HD, you will now be able to play Ultra HD music on supported Marantz systems from the HEOS App when choosing Amazon Music. HEOS® Built-in has a search feature that lets you find and stream from the world’s leading Launch the HEOS app on your mobile device. I have deleted and reinstalled both HEOS and Marantz apps. Setting up the HEOS app for the first time with a HEOS Built-in device. If steps 1 to 3 above do not improve the problem, restarting the device may improve the problem. Auro-3D recommends adding FRONT HEIGHT and SURROUND HEIGHT speakers to a 5. and become immersed in the sounds you love. uk: Alexa Skills) and teach the Alexa app the heos skills. We apologize for any inconvenience Connecting a USB memory device to the USB port. Please consider purchasing Denon, Marantz or Heos through the link below if you aren't in the Southern California area. What is a HEOS Account? A HEOS Account is master account or “keychain” for managing all of your HEOS music services with one single username and password. Deezer HiFi – Hi-res FLAC now available via the HEOS app For our lower and mid-tier models, you can use the “ZONE 2 SOURCE” button on the front panel to mimic the Main Zone source, no matter the input format or connection type. If that changes, you might see products advertise with the new term "Denon Home" and not so much "HEOS", anymore. HEOS® Built-in is the perfect way to listen to what you want, the way you want. DO NOT connect the Ethernet cable if you are connecting this unit to a wireless network. If you have a model that supports a Zone 2 HDMI Out, then you can output an independent Zone 2 source from an optical or digital coaxial input as long as the input signal Alerts. Distances / Levels / Crossovers settings will not disable Audyssey Connection 1 : TV equipped with an HDMI connector and compatible with the ARC / eARC. If you are connecting this unit to a wired network, use an Ethernet cable to connect this unit to your network or router. Menu map Menu operation. Updates. We apologize for any inconvenience It's weird because I originally had them connected. Stereo Receiver (Default): Play back through speakers connected to the unit. While the HDMI Monitor Out 1 is used as a primary output, it is also the only connection point that allows for CEC, ARC and eARC communication. Be the first to comment Nobody's responded to this post yet. Any pending input will be lost. Using the Spotify app is the only one possible way. We apologize for any inconvenience I have a a lovely Marantz NR1200 stereo receiver which I use with a turntable, Apple TV and Spotify, which is great with HEOS built-in. While you are there, turn on auto update to stay current with all the latest HEOS goodies. Marantz 2016 AVR Remote App prompting for Apple Music Subscription Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: Tuner control for the Marantz M-CR612 added in the HEOS app; Bugfix for the Android HEOS App and Android Spotify App that loses connection to a HEOS device after some time; For AV receivers, the Android HEOS App currently does not allow individual volume control of the zones. 1 EXT. We apologize for any inconvenience Alerts. INSTEAD, if you open the HEOS app, and register your Amazon Music account, and the select the Amazon Music icon and browse from WITHIN the HEOS app and play a high res song to your HEOS 7 you will then get Hi Res, and then you can see the bitrate/sample rate by hitting the “i” icon on the top left of the HEOS screen. This is the least expensive way to stay in the HEOS architecture. Inputting characters Using the number buttons. To do this: A - TL;DR Does anyone know the button combinations to rollback to factory firmware and / or to restart the network module on an SR6010? Model: Marantz SR6010 (out of warranty) Firmware Version: I don’t think the receiver is showing the firmware version any more. Connecting multi-drive to listen to music in two rooms. If I use the HEOS app or Spotify Connect on the receiver to stream music would I be getting better quality audio than using Spotify on Bluetooth? 2. I hear a delay when using the external input with my TV. You can use any powered/active speakers with an input and connect them to a HEOS LINK or any passive speakers with their HEOS AMP. Once you create or sign into your HEOS Account, you can use the HEOS Favorites feature to save and recall your favorite streaming radio stations using the on-screen user interface on your stereo receiver. We apologize for any inconvenience HEOS - Reset App ; Setting up the AVR on a network ; Issues with Denon AVR Remote App not connecting to an AV/AVR ; Turning off "WiFi Assist" on iOS devices running iOS 9 to avoid disappearance of HEOS devices from App. AV Surround Receiver Alerts. So it’s not an issue with connecting to the devices I have. Network CD Receiver. (via AirPlay only. Many thanks to psycho063 for Launch the HEOS app on your mobile device. Connection 2 : TV equipped with an HDMI connector and incompatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) You can use many online music streaming services from the HEOS App. Connection 1 : TV equipped with an HDMI connector and compatible with the ARC / eARC. Listening to the same music in multiple rooms. Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) Getting the HEOS App. In order to achieve a higher fidelity for 4K (60/50Hz) videos, it is recommended to use a “Premium High Speed HDMI Cables” or an “Premium High Speed HDMI Cables with Ethernet” that has an HDMI Premium Certified Cable label on the product package. Network Audio Receiver. I bought Denon receivers and HEOS 1 speakers a little more than 2 months now, and all I’ve had was trouble with connections, trouble syncing with my accounts, trouble logging in to HEOS account. Here are some helpful workarounds that should work whenever HEOS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Use the HEOS app to pair network-enabled Marantz products with all your favorite smart devices and effortlessly control them wirelessly. Example 192. With other music streaming services, Siri gives you basic controls (volume, skip tracks, mute/unmute, pause/resume, etc) while playing on AirPlay 2 compatible Marantz Alerts. To play back a 4K (60/50Hz) video, use a “High Speed HDMI Cable” or an “High Speed HDMI Cable with Ethernet”. Play your music in the HEOS app, and then ask your Google Assistant to control volume, pause Alerts. I’m wondering if there’s anyway to connect the I'm not absolutely sure, but since last Spotify update I can't stream music using spotify connect to my HEOS device. Playback. Connecting a Marantz amplifier. not currently supported) Yes: With Spotify Connect, simply select your Marantz from the in-app menu and the music will play straight from Spotify in the cloud, not via your phone, in superb quality. HDMI sources connected to Marantz AVR models: NR Series and SR5 Series are Connecting to a device with digital audio output connectors. Marantz does not guarantee that all USB memory devices will operate or receive power. Niet beschikbaar. 34. TV: Yes it's odd that Denon/Marantz don't make it public that their HEOS devices contain a built-in UPnP/DLNA renderer, meaning that they can also be used with any standard UPnP/DLNA controller app - just like their older non-HEOS models, which were officially advertised as being UPnP/DLNA streamers. Add your thoughts and get the conversation going. Support Notice We recently experienced an issue with Amazon Music in the HEOS App, "HEOS Controller: There was a problem Alerts. Laden Sie die HEOS App für iOS oder Android herunter, indem Sie den App Store, Google Play oder den Amazon Appstore nach “HEOS” durchsuchen. 112. If your receiver is older than HDMI v1. 51 Issue: I’m not a HEOS user however I’m having network issues. We apologize for any inconvenience To connect the Apple Home app to your receiver: 1. We apologize for any inconvenience Simply connect it to your Marantz product with HEOS Built-in, and become immersed in the sounds you love. When using a portable USB hard disk drive (HDD) which came with an AC adapter, use that device’s supplied AC adapter. 3, all you need to do is connect from the 7. 0. If you have any What should I do if my Marantz AVR Remote App does not connect to my AV/AVR? In most cases, network protocol is blocking the App from communicating with your AV/AVR. Wachtende invoer gaat verloren. Connecting FM/AM antennas. We apologize for any inconvenience i gio this response from my local Heos support in Melbs, Australia, who are really responsive. I can see my HEOS device in the Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) Getting the HEOS App. Note: In order to use Spotify with your HEOS devices, you must currently have either a free or a premium Spotify account. 5 mm cable’s It happens for me on both Web player and when I am using Connect to my HEOS/Marantz system. If you are not using this unit for an extended period, it is recommended that you unplug the power cord from the power outlet. Issues with Marantz AVR Remote App not connecting to an AV/AVR Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, Connecting multi-drive to listen to music in two rooms. Connect the wireless LAN of the PC or tablet used to “Marantz NR1200” when the message “Connect your Wi-Fi device to Wi-Fi network called “Marantz NR1200”. If using the HDMI Control function, connect a TV compatible with HDMI control to the HDMI OUT MONITOR 1 connector. Get notifications when information you care about is updated. Open the Home app from Apple. Once enabled, you can discover your HEOS-Built-In device(s) in one of two ways. 2 Channel AV Receiver with 50W, 4K and 6 HDMI Inputs Connection 2 : TV equipped with an HDMI connector and incompatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) Connection 3 : TV equipped without an HDMI connector Connecting a playback device Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) Getting the HEOS App. De pagina wordt na het indienen vernieuwd. We apologize for any inconvenience 4 Downloading the Mobile Apps Download both the “HEOS” App and the “Marantz 2016 AVR Remote” App for the full home entertainment experience. Playing from streaming music services. Dit antwoord is niet meer beschikbaar. It’s an issue with the HEOS app itself. Stream audio from your favorite apps using any Apple device. In the HEOS App, select Home then "Spotify," located below Music Services. HEOS Accounts can be registered by tapping “Music” tab - “Settings” icon in the HEOS App. HEOS app The HEOS app allows you to explore, browse, and play music from many online streaming services or from your own music library. Download the mobile apps Download both the “HEOS” app and the “Marantz AVR Remote” app for the full home entertainment experience. Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: "HEOS Controller: There was a problem in Amazon Music. Denon/Marantz now seems to acknowledge this as a problem and has issued the following advice: My advice is to save your settings to a usb stick and NOT update HEOS via the app. You can then connect the Alexa app to the heos app this then allows you to control the heos app My HEOS device won’t connect to my network using the audio cable. Spotify Connect, HEOS sources etc. HEOS The HEOS App allows you to explore, browse, and play music from many online streaming services or from your own music library. For more information on TIDAL Connect, visit the TIDAL website. In the available items within Tidal though, this is not an option. Convenience functions If steps 1 to 3 above do not improve the problem, restarting the device may improve the problem. Support Notice We recently experienced an issue with Amazon Music in the HEOS App, where a popup message appeared when browsing the Amazon Music library, stating: "HEOS Controller: There was a Remotely connecting Marantz audio devices. 5) Reinstalled the Windows 10 Desktop app from the Microsoft Store. Open the Tidal app and log in to your Tidal HiFi account. Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”. Follow the instructions to add this unit to your wireless network. From the Alexa app, choose 'Skills' and 'HEOS Home Entertainment' to enable the skill. Play Atmos Music: Find and select music tracks that are available in Dolby Atmos. Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”. Tap the information icon in the HEOS now-playing screen to learn more about the TIDAL track and streaming quality. The Marantz AVR Remote App is used for Marantz AV, NR and SR models starting from 2016 to present day. We apologize for any inconvenience With Spotify Connect, simply select your Marantz from the in-app menu and the music will play straight from Spotify in the cloud, not via your phone, in superb quality. We apologize for any inconvenience Your AV or AVR by default is set to have both Main Zone HDMI Outs active at the same time. Hopefully this helps someone else! Share Add a Comment. HEOS Account. co. If you are connecting this unit to a wired network, use an Ethernet cable sold Alerts. We make Alerts. Depending upon your geographical location, there are several options to Connect any Google Assistant device to your Marantz speaker, AV Receiver, or amplifier with HEOS Built-in, and become immersed in the sounds you love. Getting the HEOS App. If you’ve noticed that the HEOS App or AVR Remote App is displaying a different volume level for your Zone 2 than what’s displaying on the face of your AV or AVR, please access the receiver’s GUI (menu) and disable the Zone 2 Volume Limit setting. HEOS Accounts can be registered in “HEOS Account” link in the menu of this unit or by tapping “Music” tab - “Settings” icon in the HEOS App. The HEOS App is required to access online music through your AVR. Many Marantz receivers, even those priced at $2000, have faced issues with Bluetooth After firmware update (at least on my DRH-800A) the Spotify is removed and, therefore, is not more available is the app directly, also in official HEOS app. (Wi-Fi) router and select “Marantz M-CR612” from “SET UP NEW AIRPLAY SPEAKER” at the bottom of the Wi-Fi configuration screen of your iOS Alerts. With unparalleled Marantz performance, the new top-of-the-line SR8012 AV receiver is made for those wanting the ultimate audio and video experience. Connecting an FM/AM antenna. you can try connecting a voltmeter (multi meter) using the meter’s leads and connecting those leads to the 3. We apologize for any inconvenience AV Receivers; AV Separates; CD Players; Network Audio Players; Wireless Speakers; MODEL 60n. We stopped using the HEOS name in new products so you wont see a “HEOS Bar” or “HEOS Speaker” but the HEOS technology is and will still be used in Denon & Marantz products. Connecting to a home network (LAN) Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”. AV Surround Receiver. Connecting a USB memory device to the USB port. Please use the AVR Remote App. We apologize for any inconvenience Connection 1 : TV equipped with an HDMI connector and compatible with the ARC / eARC. AirPlay function Spotify Connect function. Basic operation Setting up the HEOS App for the first time with a HEOS built-in device. 50. Depending upon your geographical location, there are several options to choose from. AV Surround Receiver We are writing to assure you that latest software for all models with HEOS Built-in already supports the new SiriusXM feed. The HDMI Monitor 2 Out is a mirrored video output that does not allow for CEC and ARC/eARC communication. To ensure you are running the latest HEOS device software and app, go to Settings > Software Update in the HEOS app. I was hoping to be able to use the voice commands to turn on my receiver, so that when I'm in the kitchen I can say for example 'Alexa play Rolling stones album' and for alexa to search amazon music and play the music through my receiver and into Connection 2 : TV equipped with an HDMI connector and incompatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel) You can use many online music streaming services from the HEOS App. I could Google Cast music from Spotify to the receiver with no problem. Just select Denon as the Setting up the HEOS app for the first time with a HEOS Built-in device. Denon is expanding many new products that will be HEOS related and will be at this year's CEDIA, but no one else is licensed for it. Music cuts out or delays sometimes. I'm using my Iphone 6 with latest update and the Spotify app, also latest update. We apologize for any inconvenience Multiroom control: ability to play music as a single device or group of AirPlay 2 devices simultaneously. I don't know if you still need assistance with this but the best way to using Amazon Music HD with heos is to download the Amazon Alexa app and go to the following link (HEOS Home Entertainment: Amazon. link. This is a quick tutorial on how to use the web control of your Denon or Marantz AV receiver to fully operate and configure it for best performance like a pro Typically in Spotify when I go to pick which device to play through, my networked receiver (Denon w/ HEOS) comes up as a device. pizphl sjhahq togq wjxyfi vru ebecf zzu psgc zdxie fcbrl