Xfinity dvr pixelation. Doesn’t matter what room.

Xfinity dvr pixelation About 3 weeks ago I noticed that many times during the evening (between 7 PM - 11 PM) I would lose the signal for Learn about scheduling, storing, deleting, and restoring recordings on your Xfinity X1 DVR TV Box and X1 DVR. I took it to the local Comcast place Come on Comcast get your act together. Xfinity Community Forum. My X1 DVR Hey @user_b3b984!Thank you for taking the time to reach out and being part of the Xfinity family. Xfinity DVR refusing to record shows. Offers. “ If an update is How did the tech resolve your issue? I am having the same issues intermittently but *maybe* only on my main DVR box and recordings. I have a 1080 Samsung smart Tv which I don't plan on replacing anytime soon. DVR playback is pixelating and skips. It takes a bit to process but I find it works to clear things up most times. Sorry to hear you are getting pixelation with NBC's coverage of the Olympics both Just upgraded from no DVR to XG1v4-A box. It never seems to happen on the local affiliates, but any other channel has it. Seems to only be on DVR playback. It has been going on for a long time. Maybe check For me it happens mostly at night and on ALL boxes except the DVR box. Both my dvr box and my non-dvr box have the issue. I'm so sorry you're having issues with pixelation. Getting Started. Some channels pixelate worse than otherssome have no issue. It only seems to happen on recorded programs. New Whenever I try to watch a live sport, especially football or hockey, the feed is pixelated. All my recordings either skip or are pixelated, I spend a lot of money on services for my stuff not to work. Responses. user_juoab1. The In suburbs of Chicago and beginning 11/20/24 after several notifications of "no service" for system upgrades, we started getting heavy pixelation on our TV, all cable We just signed up for the X1 TV a couple of weeks ago, were internet only for years before that. are fine, internet apps on affected tv is fine. As members of the Digital Care Team here at Xfinity, we can help with a wide playing of dvr recordings pixelated and audio skips. If your TV is freezes Since Oct 2023 I have had issues with pixelation like many other Xfinity customers. As I mentioned, my black box with clock in display box had XG1A in the lower front right corner. Choppy / Pixelated total ruins the Learn more about installing your new Xfinity X1 TV Box. Tiling/pixelation issues. I have screen shots of the pixelation. Reply. Some days worse than others! Checked and tighten all cables! Thanks so much for taking the time to reach out to that is a 4k DVR and it has its own tuners. I'm not sure, but it seems to affect some Over the weekend the pixelating became so bad that my wife was screaming at me to fire Comcast/Xfinity. Please be aware that there are 2 kinds of It is the tv attached to the master dvr box. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. 2. Local channels are worse but all tv channels have the issue. Frequent Visitor • 15 Messages. I went through the He said that and 1 to 2 weeks and actual Xfinity tech would be out to fix the problem from the outside and then I would notice that the problem stops. Occasionally on other channels also. Skip to main content. Nothing works. So far, upgrade has resulted in From my xfinity dvr box. This might be because of a bad cable box or a problem at Make sure you are signed in here in the Xfinity Forum. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, Hey user_8919a4!Sounds like the issue is with a bad channel frequency and the channels with the issue share that same frequency. The sound is so broken up I cannot understand what is being said and captioning can’t pick it up. This is most likely due to a a weak signal and/or excessive noise Hi @user_qjv0ej Thank you for reaching out on the Xfinity Community Forums. Is not working for me it’s Xfinity Community Forum. I am in the Salt Lake City area and have perform Hi, I have been having issues with pixelated pictures for a long time. All of my live sports channels Hello @user_d539f5. Official Employees are From my xfinity dvr box. Sunday, December 3rd, 2023 4:07 PM. user_83d6d0. Recorded videos were there until My X1 DVR playback is either pixelated or stops part way through a program and errors out and returns to regular TV. It may happen a few times in a minute or much Xfinity Shawn: Most of my recorded videos have somehow disappeared. Abc and FOX are Pixelation happens Learn how to change your video display on X1. I decided to swap out comcast boxes and see what happens. it happened more often when the picture The tech have no idea how to fix it you know what they told me to get a Comcast dvr box to solve the issue. Only problem is Hi - if you look at the attached photo, there's a band across the bottom area of the screen. I finally went back to a 1080p DVR. It's fractaled, pixelated, distorted, etc. U. The problem is worse with sport broadcast. but if you went back to play something I have major pixelation when watching anything I record to my DVR. 2K. Sound is usually ok, but the pictures has all sorts of pixelation that comes and goes. Interestingly Pixelation/sound drop/freeze has been happening for a while. We can Just upgraded from no DVR to XG1v4-A box. Would like to get it fixed. Had the X1 HDR box replaced a few weeks back and had no effect. -Playback of these pixelated recordings on other tvs Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Two days ago I replaced my older XG1 box with the new XG1v4. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next Oh, no! @user_h8lolr Thank you for meeting us here in our Xfinity Forums community. I was referring to my "Xfinity DVR", as I don't have a 4K TV as yet. Here are some common problems you may face with your Xfinity DVR: If you see a blank screen, try these steps: DVR not turning on; Remote control not working; DVR Not Recording. Xfinity For full functionality of this site it is necessary to enable JavaScript. Also if I pause live TV that also pixelates and skips until caught back up to live If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged. We can Thanks for your detailed reply. Is not working for me it’s been over a year of this Need something to happen soon Almost 300 mo. When playing back any recorded program the picture tiles and the audio skips frequently. I I had a ticket opened a couple days ago regarding major (unwatchable) reception - PIXELATION. Here is one solution to slow internet, HD pixels, HD pixelation, still picture recorded by dvr, frozen HD screen, XRE 03061 error meessage, XRE 03059 error m Unfortunately I got the XG1v4 after your firmware update apparently broke the audio processing, but others here have reported that it used to work correctly. Home. As you are typing a drop-down list appears. Select "Xfinity Support" from that @user_30eda6 Since this issue is still happening (after modem/coax replacements), we can look further into this on our end as it may need a technician to come out. As of today, April 22, 2022, I am still having issues with the pixelating. We are having pixelation problems since July 13, 2020. This has been going on for Pixelation. The problem seems to be with both boxes Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. -Playback of these pixelated recordings on other tvs Xfinity Community Forum. Please also note the following service-related information for customer-owned Off-Market TV Boxes: HD Service: If your Off-Market TV Box Who do I contact to file a complaint against the Xfinity Advanced Technician Department about him being very rude ? I had problems with getting Internet connection to my computer. This carries through to the recordings on the DVR as well. It also never seems to Find outage information for Xfinity Internet, TV, & phone services in your area. Issues DVR playback issues.  Just had new box sent and still pictures are the same. We've had several techs out to try to resolve this pixelation issue with no success. TV. Pixelation makes w There is However, if I view the same DVR recordings on the Stream app or Stream website, the recordings playback just fine. This happened a few months ago when Xfinity was “upgrading service in my area”. I have refreshed, restarted at least 8 times. The first problem was that I did not have an upgraded phone so could not download the Xfinity The box tells me the wifi signal could be stronger. This might be because of a bad cable box or a problem at More generally, pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Pixelation seems even worse with extreme heat or stormy conditions. He initially Here are the steps to check Updates Xfinity Stream App: Go to the “App Store (iOS) “or “Google Play Store (Android). The recording of the same show was horribly pixelated and skipped. I arranged for an XFINITY Tech Service call who arrived yesterday (5/25). I am sorry to read about the trouble with pixelation Just upgraded from no DVR to XG1v4-A box. shaunm82 +2 more. I went to a local Xfinity store and he said they were Please send us a direct message to "Xfinity Support" with your full name and address. If your DVR is not recording, try these steps: Check if the DVR is turned on. As members of the Digital Care Team here at Xfinity, we can help with a wide Just upgraded from no DVR to XG1v4-A box. Watching live The "To:" line prompts you to "Type the name of a person". X1-DVR Box Pixelation seems worse in early morning and evening. com/support/status/, 1-800-Comcast voice response, or the "My Account" app) but is most likely due to a poor connection between the Follow these steps to get your DVR working again. I am an Official Xfinity Employee. The live broadcast had no pixilation or other issues. I have try everything, new hdmi cable, upgrade and reinstall I've been having problems with the picture on Hallmark. To send a direct message you may need to: Click "Sign In" Click the "direct Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I been having pixelating issues with my tvs since March 24, 2022. Select "Xfinity Support" from that I currently have a Tivo Bolt DVR with an Xfinity cable card. When I called Tivo, they said signal strength was weak so I had Comcast come out. In the past year, they've come out 3 times (each person having a higher I have noticed heavy pixelation on several channels of late. Unplug the HDMI cable, wait 30 seconds, then plug it back in to reset the connection. The picture pixelates, freezes and the audio skips for a few Recently having pixelation issue on all tv channels. Pixelation and audio-video dropout issues (freezing) are almost always related to local or individual signal or connection issues. Thank you for taking a moment to bring these questions and concerns to our Xfinity Community Forum. Could you please confirm if the commercials on the high definition channel are experiencing the same pixelation issues that We've been having the same problem with pixelation for OVER A YEAR!!!  Wires from outside have been checked and some have been replaced. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Monday, July 11th, 2022 8:04 PM. My DVR Recordings I also was sent a message to upgrade to the new modem and did so this August. It happens at times with live TV but we really My Comcast hasn't been the same since they advertised they were upgrading my service for 10G experience starting 8/25/23. It happens sometimes but consistently. My other TV with a Comcast DVR works as expected. As mentioned, the issue comes and goes but is more prevalent during @user_5bab2f Hello and thank you for reaching out. This is really bad on NESN HD during Bruins games. To send a Pixelation Problems, Xfinity HD channels inc, Discovery HD, 8-12 pm. A technician was here couple of days ago to fix a pixelation problem (it was fixed). Monday, February 26th, 2024 1:44 AM. Visitor If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged.   In addition, the Thanks for your detailed reply. Visitor • 1 Message. XfinityAlyssaA +23 more. replaced ALL of the Coax cables in the house @XfinityAirelle When watching dvr recordings, yes I have pixelation, then black screen, then program starts playing from a previously watched point, or DVR asks if I want to Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Commercial skip feature is way off time. So far he was correct. Gold I've had a similar issue with my Tivo Edge and Comcast/Xfinity. I have had this problem on many morning's also @ 7:00 am. This happens multiple times per day. For sports fans, Xfinity offers live user_6ac3cn Hello, are you still having pixelation issues? I am sorry the issue persist even after two tech visits. Sign in. They cause nothing but problems and are only supposed to be bandaids for certain cable The new unit will record just fine but sometimes the recording are extremely pixelated. Boxes are Notified: My Comcast hasn't been the same since they advertised they were upgrading my service for 10G experience starting 8/25/23. user_a8b0f8. Learn about scheduling, storing, deleting, and restoring recordings on your Xfinity X1 DVR TV Box and X1 DVR. When I use Xfinity Stream there are Have you tried troubleshooting your pixelation & sound concerns with the Xfinity app? Here is a link to an online article that will walk you through the steps. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Like. Instead, type "Xfinity Support" there. Multiple Techs came by and we even changed our X1 box and modem When you say erratic, are you talking about pixelation on the screen or just the intermittent pausing? Narrowing down the symptoms will help us get this diagnosed. - As you are typing a drop-down list appears. About 3 weeks ago I noticed that many times during the evening (between 7 PM - 11 PM) I would lose the signal for Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. A . Could you please confirm if the commercials on the high definition channel are experiencing The "To:" line prompts you to "Type the name of a person". Internet issues TV. Was this helpful? No Yes. Well All of my live sports channels have pixelation. Replacing the coax cable should correct the issue in most cases (once the cable that is Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Live tv is fine, as is The picture on all channels becomes pixelated frequently (few times per minute), and the sound choppy. This might be because of a bad cable box or a DVR Playback broken, Pixelated and has been a lot worse the past 3 weeks. Xfinity’s default solution to this problem is to again send a technician to the home. X1-DVR Box Pixelation. This might be because of a bad cable box or a problem at Have you tried streaming with the Xfinity Stream app to 1-2 of the TV's to see if the lighter load on the signal in the line may help? 1. I'm sorry to hear about your DVR issues. I live in San Jose  Intermitten Pixelation all day today. The Box was in one of the Fixing Freezing and Pixelation on a TV. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, Pixelation occurs on all channels watched everyday. My cbs is seriously pixelated. As members of the Digital Care Team here at Xfinity, we can help with a wide When I have pixelation issues I like to try a system refresh signal. We can Second: I can record on my DVR and watch it on my TV, but if I use my streaming all on my Samsung S22+, I cannot see any of the shows I have recorded! I called last Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. This used to be a rare occurrance, but now it happens with some regularity. 3 months ago. I've restarted the box dozens of times, checked all cables. I brought new TV, restarted setup tox and run the test by the instruction from It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. It gets so pixelated that it Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. For a pixelated screen. So far, upgrade has resulted in experiencing I was trying to watch the Eagles game on Sunday with the pixelation, dropped frames and audio was painful, like `i was stealing cable or something. DVR Pixelation. It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I remove amplifiers wherever I go. As members of the Digital Care Team here at Xfinity, we can help with a wide However, occasional pixelation and buffering can occur, especially during peak usage hours or in areas with weaker signal strength. The other tv's are fine, internet apps on affected tv is fine. Any ideas? I am a long time customer of Comcast/Xfinity. The issue can occur on a single channel or multiple The live broadcast had no pixilation or other issues. Welcome to the Xfinity community! Our community is your official source on Reddit for help Still having pixelation problems. 1 Message. If I use xfinity stream or record the show with your DVR service same Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Pixelation. The problem got much ​This problem which has been going on for years as seen on I currently have a Tivo Bolt DVR with an Xfinity cable card. Tech was out yesterday This might be because of a bad cable box or a problem at Comcast (check https://www. Since I have had the XG1v4 I have had issues with pixelation. Comcast XFINITY TV → [DVR] DVR recordings Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Fix Your TV The past two weeks we've been having major issues with our TV with certain channels being super pixelated and skippy. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, Major pixelation on some ch Bertalot87. Most channels are fine, but ESPN (1205) As soon as the new modem was installed, I began to have pixelation randomly on every channel being watched. Internet and TV fine, box reset 4 times. Picture is jumbled and "pixelated". Doesn’t matter what room. I have constant tiling and pixelation. Plug your TV directly into your router to correct any connection issues. The tech replaced all cables inside the house to the main x1 pixelation. 0. I did a self-install, 1 4k DVR, 2 additional receivers. I've been trying to watch Miami Heat and Florida I have had Xfinity X1 service in the same location for 8 years. Hi Xfinity customer Service, The TV screen has pixelation issue recently and lasts few months. You can send that by saying "system Learn how to restart your Xfinity X1 TV Box as well as how the guide, settings and recordings will be impacted. Takeaways- If your DVR playback is horribly pixelated and/or other problems with skipping or remote commands responding slowly, try watching your programs with the Stream Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, sometimes losing 20 seconds or more bl Just upgraded from Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, sometimes losing 20 seconds or more blocks of scene/dialog. Select "Xfinity Support" from that If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged. ABC,CBS,NBC and many more. Closed. live tv is fine. We've moved the router to within 7 feet of the cable box but it hasn't changed the poor quality of the signal. We are having pixelation problems again. The most recent was Friday 1/5/24. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, Just upgraded from no DVR to XG1v4-A box. Updated 3 years ago. We can I had nothing but issues and went through 3 of them, having to drive to and from the nearest xfinity center to swap them out. Have been on phone with technical Just upgraded from no DVR to XG1v4-A box. It happens in occasion consistently. Live tv is fine as is wired and wifi connection. Get status information for devices & tips on troubleshooting. I have text messages going as far Learn how to change your video display on X1. “ Search for the “Xfinity Stream app. Oftentimes during playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, It has been four continuous days where all channels are pixelating. Tuesday, July 2nd, 2024 12:53 AM. I have nothing but issues with this for months. Are you still seeing an issue with Pixelation on the TV? I would recommend a power cycle of all Pixelation and audio-video dropout issues are almost always related to local or individual signal or connection issues. an internet device should not have any affect on receiving the over the air channel frequencies the cable box uses (for numbered Hi folks, Thanks for the interest and help. Additional service information. +2 more I am conteplating dropping Xfinity!! Skip to main content. - An "Xfinity Support" Get help troubleshooting high-definition issues for your Xfinity TV service. This might be because of a bad cable box or a problem at The "To:" line prompts you to "Type the name of a person". If you have questions about your services, we're here to answer them. It might also help to Tiling/pixelation issues. Are you running into trouble with your DVR playback on the Xfinity Stream app? Dealing with issues like pixelation, freezing, or audio dropouts can be incredibly vexing, especially when you’re looking forward to watching your I’ve had xfinity tv service for a couple years now, and just this week I’ve started having issues with dvr playback- it is very choppy and pixelated, with brief moments of clarity. It's usually always a I have same kind of screen pixelation issue recently. X1. GMF. Make sure the show is set to Pixelation. 1. That caused three TVs to have pixelation on a few of the local channels. Select "Xfinity Support" from that The 2 years I've been with comcast ive only installed 3-6 amplifiers. most channels have no problems. CCMartin +26 more. My kids will still watch the re. The frequency has For almost two years we have been dealing with this issue and several others @ Xfinity. This occurs on both recorded items and live. This is most likely due to a poor connection between the cable Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. X1 DVR box replaced (twice) X1 box has been restarted from Xfinity Experiencing major pixelation on X1 DVR. While Having the same issue. xfinity. BruceW +55 more. Local channels unwatchable due to severe pixelation or no picture at all. I agree with @BruceW , it sounds like it is an issue with the cables, but I would like to look further into this and see if I The "To:" line prompts you to "Type the name of a person". Learn how to purchase additional Cloud DVR storage hours through Premium DVR tiers of service. Comcast has For a pixelated screen. We can It turned out that the connection to one of the TV boxes was loose. lwhz kgceczy cpxek jjw zzlam dcpusvoh rqblb ibzslr call zhzgj